Axiata Roaming Special Offer
Roam worldwide with peace of mind now with your Robi International Roaming service. Register and enjoy upto 94% discount when you Roam with Axiata networks & partners world wide. Call only at Tk. 15 per min and Unlimited Data Roaming @ Tk. 800 per day.
Register now to enjoy the below mentioned unbelievable rates while roaming with selected Axiata
partner networks in the following countries:
Promotion currently available with following partners and countries:
Q: Do I have to register to get special roaming offer?
A: Yes, you must register to get special offer.
Q. How do I register for special roaming offer?
A. Type REG and send to 21289. You will receive a reply SMS with the registration confirmation.
Q: I am a prepaid customer, will I be able to register and enjoy the special roaming offer?
A: No, this special offer is valid only for postpaid customer with roaming service. Prepaid roaming customers will still enjoy previous special rates. *Currently data roaming service is unavailable in prepaid roaming.
Q:How do I ensure that I am always logged on to Axiata operator’s network?
A: You can ensure you are always logged on to Axiata operator’s network by using manual network selection on your handset. Please note the following steps may differ slightly from phone to phone.
A: Axiata Roam charges are only applicable for usage on Axiata operators’ networks. If you are logged on to a Non Axiata operator’s network, you will not be able to enjoy the benefits of Axiata Roam and the regular (high) voice, SMS and data roaming charges will apply.
Following are the network name display in Handset for Idea’s network at different states of India.
Basic Requirements for International Roaming:
• An Robi regular post-paid subscription with IDD facility
• An International Credit Card with at least 6 months validity in customer's own name or Foreign Currency Account (Only for corporate customers.)
• Security Deposit (Refundable)
Roam worldwide with peace of mind now with your Robi International Roaming service. Register and enjoy upto 94% discount when you Roam with Axiata networks & partners world wide. Call only at Tk. 15 per min and Unlimited Data Roaming @ Tk. 800 per day.
Register now to enjoy the below mentioned unbelievable rates while roaming with selected Axiata
partner networks in the following countries:
Country | Axiata Partner Networks | Call to any no. within visited country | Call to any Bangladeshi no. | All Incoming Calls* | SMS Outgoing | SMS Incoming | Daily Unlimited Data Roaming |
India |
Idea
|
Tk. 15/min
|
Tk. 15/min
|
Tk. 15/min + BTCL re-routing charge
|
Tk. 15/SMS
|
Free
|
Tk. 800/day
|
Singapore |
M1
|
||||||
Malaysia |
Celcom
|
||||||
Indonesia |
XL
|
||||||
Sri Lanka |
Dialog
|
||||||
Cambodia |
Hello
|
- To enjoy the offer: Type REG and send to 21289
- Offer is valid for existing &new postpaid roaming subscribers
- Please make sure to select the above networks manually while in those countries to enjoy special roaming offer.
- For any queries regarding this offer email us at:axiataroam@robi.com.bd
Promotion currently available with following partners and countries:
Sl. | Country | Operator | Rates |
Axiata networks | |||
1
|
India |
Idea |
Daily Unlimited Data Roaming at only Tk. 800 per day * Please remember to manually select partner network to enjoy these rates |
2
|
Singapore |
M1 |
|
3
|
Malaysia |
Celcom |
|
4
|
Indonesia |
XL |
|
5
|
Sri Lanka |
Dialog |
|
6
|
Cambodia |
Hello |
|
Rest of the world
|
|||
7
|
Afghanistan |
AWCC |
Daily every 50 MB cap at only Tk. 800 throughout the 52 partner operators in the 52 listed countries * Please remember to manually select partner network to enjoy these rates |
8
|
Algeria |
ATM |
|
9
|
Armenia |
Armentel |
|
10
|
Azerbaijan |
Azercell |
|
11
|
Bahrain |
Zain |
|
12
|
Belarus |
MTS |
|
13
|
Belgium |
Base |
|
14
|
Brazil |
TIM |
|
15
|
Brunei |
B-Mobile |
|
16
|
Bulgaria |
Globul |
|
17
|
Chile |
Claro |
|
18
|
Cyprus |
MTN |
|
19
|
Egypt |
Etisalat |
|
20
|
Hong Kong |
Sunday 2G |
|
21
|
Hungary |
T-Mobile |
|
22
|
Iceland |
Vikings Wireless |
|
23
|
Iraq |
Asiacell |
|
24
|
Italy |
Wind |
|
25
|
Japan |
Softbank |
|
26
|
Jordan |
Zain |
|
27
|
Kenya |
Orange |
|
28
|
Kuwait |
VIVA |
|
29
|
Latvia |
LMT |
|
30
|
Luxemburg |
VOXMobile |
|
31
|
Madagascar |
Zain |
|
32
|
Maldives |
Wataniya |
|
33
|
Malta |
Go Mobile |
|
34
|
Mexico |
Telefonica |
|
35
|
Moldova |
Moldcell |
|
36
|
Mozambique |
Vodacom |
|
37
|
Netherlands |
Telfort |
|
38
|
New Zealand |
2 Degrees |
|
39
|
Norway |
Mobile network |
|
40
|
Oman |
Nawras |
|
41
|
Pakistan |
Telenor |
|
42
|
Philippines |
Digitel (Sun Cellular) |
|
43
|
Poland |
P4 |
|
44
|
Portugal |
TMN |
|
45
|
Qatar |
Q-Tel |
|
46
|
Russia |
MTS |
|
47
|
Saudi Arabia |
Mobily |
|
48
|
Serbia |
Telenor |
|
49
|
South Africa |
Cell C |
|
50
|
South Korea |
KT |
|
51
|
Sweden |
Tele 2 |
|
52
|
Taiwan |
Chunghwa |
|
53
|
Tanzania |
Vodacom |
|
54
|
Tunisia |
Tunisia Telecom |
|
55
|
Turkey |
Avea |
|
56
|
USA |
AT&T |
|
57
|
Uzbekistan |
Unitel |
|
58
|
Vietnam |
Viettel |
Q: Do I have to register to get special roaming offer?
A: Yes, you must register to get special offer.
Q. How do I register for special roaming offer?
A. Type REG and send to 21289. You will receive a reply SMS with the registration confirmation.
Q: I am a prepaid customer, will I be able to register and enjoy the special roaming offer?
A: No, this special offer is valid only for postpaid customer with roaming service. Prepaid roaming customers will still enjoy previous special rates. *Currently data roaming service is unavailable in prepaid roaming.
Q:How do I ensure that I am always logged on to Axiata operator’s network?
A: You can ensure you are always logged on to Axiata operator’s network by using manual network selection on your handset. Please note the following steps may differ slightly from phone to phone.
- Step 1: Select 'Menu'
- Step 2: Select 'Settings'
- Step 3: Select 'Network' or 'Connectivity'
- Step 4: Select 'Operator selection' or 'Search mode'
- Step 5: Select 'Manual' and your phone will now search for mobile networks that are available around you.
- Step 6: Select one of the following Axiata operators’ network: Idea (India), Mobile One– M1(Singapore), Celcom (Malaysia), Dialog (Sri Lanka), XL (Indonesia) and Hello (Cambodia).
A: Axiata Roam charges are only applicable for usage on Axiata operators’ networks. If you are logged on to a Non Axiata operator’s network, you will not be able to enjoy the benefits of Axiata Roam and the regular (high) voice, SMS and data roaming charges will apply.
Following are the network name display in Handset for Idea’s network at different states of India.
IDEA Circles | Handset Display |
Maharashtra & Goa |
IDEA / INA 22 / 404 22 |
Andhra Pradesh |
IDEA / INA 07 /404 07 |
Gujarat |
IDEA / INA 24 / 404 24 |
Madhya Pradesh |
IDEA / INA 78 / 404 78 |
Delhi |
IDEA / INA 04 / 404 04 |
Haryana |
IDEA / ESCOTEL / INA 12 / 404 12 |
Uttar Pradesh-West |
IDEA / ESCOTEL / INA 56 / 404 56 |
Kerala |
IDEA / ESCOTEL / INA 19 / 404 19 |
Rajasthan |
IDEA / INA 87 / 404 87 |
Himachal Pradesh |
IDEA / INA 82 / 404 82 |
Uttar Pradesh- East |
IDEA / INA 89 / 404 89 |
Mumbai |
IDEA / IND 799 / 405 799 |
Bihar |
IDEA / IND 70 / 405 70 |
Chennai &Tamilnadu |
IDEA / INA 852 / 405 852 |
Orissa |
IDEA / INA 850 / 405 850 |
West Bengal |
IDEA / INA 853 / 405 853 |
North East |
IDEA / INA 849 / 405 849 |
J&K |
IDEA / INA 405 846 |
Kolkata |
IDEA / INA 848 / 405 848 |
Assam |
IDEA / INA 845 / 405 845 |
Karnataka |
SPICE / INA 404 44 |
Punjab |
IDEA / SPICE / INA 404 14 |
Basic Requirements for International Roaming:
• An Robi regular post-paid subscription with IDD facility
• An International Credit Card with at least 6 months validity in customer's own name or Foreign Currency Account (Only for corporate customers.)
• Security Deposit (Refundable)
- Tk. 10,000 for Bangladeshi Nationals
- Tk. 50,000 for Foreigners
- No Security Deposit for Corporate Customer authorizing auto debit facility
- TK 10,000 for Corporate Customer without auto debit facility.
- Tk. 50,000 for Foreigners
- No Security Deposit for Corporate Customer authorizing auto debit facility
- TK 10,000 for Corporate Customer without auto debit facility.
*Robi offers special discount on International Credit Card from partner Banks.
Additional requirements for an Individual customer
Additional requirements for an Individual customer
- Properly filled up and signed International Roaming Registration Form, available at Robi Customer Care Center
- Two copies of colored passport size photographs of the customer attested by Class 1 Gazetted Officer or Robi Representative
- Photocopy of ownership document
- Photocopy of the first seven pages of the customer's passport attested by Class 1 Gazetted Officer
- Enlarged photocopy of both sides of the International Credit Card
- Properly filled up Authorization Form prescribed by Robi, authorizing Robi to collect the Security Deposit (in USD) against the International Credit Card
- Photocopy of Work Permit (in case of Foreign Nationals only)
- Security Deposit in USD equivalent to BDT 10,000 only for Bangladeshi Nationals and BDT 50,000 only for Foreign Nationals against the authorized International Credit Card
- Bank Certificate in case of Foreign Currency Account
- A letter on Company's letterhead pad from authorized signatory of the Company, authorizing the user of the mobile to avail International Roaming and guaranteeing payment/settlement of bills.
- Company wants International Roaming subscription on its Robi mobile no 018 XXXXXXX
- User name & designation
- User's international Credit Card no. from which all the bills and security deposits related to International Roaming will be charged
- Properly filled up Authorization Form prescribed by Robi, authorizing Robi to collect the Security Deposit (in USD) against the International Credit Card of the individual
Checklist for the Requirements | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Special Notes
Robi accepts the following International Credit Cards* for International Roaming related transactions:
• Master Card
• VISA Card
• American Express
By coming in person with International Roaming bill at Robi Office:
Uday Tower(Ground Floor)
57 & 57/A
Gulshan Avenue
Gulshan-1
Dhaka-1212
Saber Plaza (2nd Floor), Barik Building Moor,
161 Strand Road, Agrabad C/A Chittagong.
By sending another person (representative) with properly signed Authorization Form with International Roaming bill, specifying the amount and month along with photocopy of both sides of the International Credit Card
Or
By authorizing Robi to Auto Debit the actual bill amount from the customer's International Credit Card. Robi will send the bill after debiting the customer's Credit Card automatically. To enjoy Auto-Debit facility, International Roaming customer needs to fill out an Auto Debit form and submit to Head Office or any of the Customer Care Centers in Dhaka or Chittagong with photocopy of both sides of the International Credit Card
IR Tariff through SMS
Now Robi subscribers will be able to receive international Roaming tariff/charges by sending a SMS to 2477 typing a country name. This unique service will help Robi subscribers to have a clear understanding of IR call charges.
You can pay any amount as bill or advance at any time of the month through properly filled up and signed Authorization Form and photocopy of both sides of the International Credit Card. Any kind of cash payment or payment in BDT for International Roaming will be unacceptable
*Robi is coming up with new and convenient payment booths for its valued customers.
- Customer's Signature (for Individual Customer) in the International Roaming Form must match with the signature in the original subscription paper
- The total Security Deposit (including International Roaming deposit) against the subscription will be treated as the Credit Limit for the customer. If the accumulated charges (billed + current usage, Local + Roaming) exceed the Credit Limit, the connection may get barred automatically
- To avail uninterrupted service, the customer may increase the Security Deposit in slabs of Tk. 10,000 to be paid in USD against the International Credit Card
- A proper handset (compatible with the visiting network) is a must to use International Roaming facility while roaming abroad
- Acceptable International Credit Cards for International Roaming
Robi accepts the following International Credit Cards* for International Roaming related transactions:
• Master Card
• VISA Card
• American Express
To get an International Roaming connection ?
Anyone interested to subscribe for an Robi roaming connection needs to contact Robi Customer Care Centers in Bangladesh.
To pay International Roaming bills - There will be two parts in your monthly bill: one part for local calls and one part for roaming calls. The Roaming bill has to be paid in USD against the International Credit Card in the following ways:
Anyone interested to subscribe for an Robi roaming connection needs to contact Robi Customer Care Centers in Bangladesh.
To pay International Roaming bills - There will be two parts in your monthly bill: one part for local calls and one part for roaming calls. The Roaming bill has to be paid in USD against the International Credit Card in the following ways:
By coming in person with International Roaming bill at Robi Office:
Uday Tower(Ground Floor)
57 & 57/A
Gulshan Avenue
Gulshan-1
Dhaka-1212
Saber Plaza (2nd Floor), Barik Building Moor,
161 Strand Road, Agrabad C/A Chittagong.
By sending another person (representative) with properly signed Authorization Form with International Roaming bill, specifying the amount and month along with photocopy of both sides of the International Credit Card
Or
By authorizing Robi to Auto Debit the actual bill amount from the customer's International Credit Card. Robi will send the bill after debiting the customer's Credit Card automatically. To enjoy Auto-Debit facility, International Roaming customer needs to fill out an Auto Debit form and submit to Head Office or any of the Customer Care Centers in Dhaka or Chittagong with photocopy of both sides of the International Credit Card
Now Robi subscribers will be able to receive international Roaming tariff/charges by sending a SMS to 2477 typing a country name. This unique service will help Robi subscribers to have a clear understanding of IR call charges.
You can pay any amount as bill or advance at any time of the month through properly filled up and signed Authorization Form and photocopy of both sides of the International Credit Card. Any kind of cash payment or payment in BDT for International Roaming will be unacceptable
*Robi is coming up with new and convenient payment booths for its valued customers.
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